-You are required to clean the dress and slip unless stated above. Here is how to clean the dress in general:

• Hand wash option:  Filling a tub with slightly warm water and some detergent (for really bad stains, spot soak in oxy clean) and hand washing usually makes it super easy.
• Washer Option: Unless stated otherwise in the top of this listing, you can wash on gentle cycle and use the low heat setting on the dryer or air dry. In this case, tie the waist tie to avoid it banging around and turn the dress inside out.
• If the dress is returned without cleaning it first, you will be charged a cleaning fee. This can be from $40 to the full cost of the dress, if it is no longer cleanable. Things like Arizona red dust and mud should be cleaned right away to avoid staining- and actually anything left on the dress too long can stain it. The dress should never be shipped partially or fully damp as it will mold in the mail and be beyond repair. It must be FULLY dry before shipping.

- If the dress is damaged:  We understand things happen, and we will have to access the damage for any repair fees that may apply, up to the full cost of the dress if the damage is not repairable.  If it arrives to you with any noticeable stains or tears please send us photos (to flutterdressrentals@gmail.com) the first day you get it so that we are aware of when it was damaged.

- Rentals cannot be worn for events such as weddings, they are just for photoshoots or the photo-only portion of an elopement (ceremony and photos, not dinners or receptions). The wear is much greater for receptions and they don't bustle so they're not suitable as rentals for events. They are available for purchase as well, so check our main website if you'd like to buy one! flutterdressshop.com/buy